Our Services
Life Time Support
Excellent experience with LED Display products, operation, and troubleshooting is possessed by our technical service specialists. After your call is received, the comprehensive customer database, with a detailed record of your equipment and history, is accessed by our help desk, which further helps in shortening the response time.
Design and Fabrication Services
Our team begins collaborating with clients to define the project parameters, including design, structural analysis, and preliminary budget discussions. After completing the initial discussions, our design team presents multiple design options. We then conduct a brainstorming session to refine the designs and evaluate the budget. Once the design is finalized, our engineers prepare detailed shop drawings to ensure structural compliance and secure client approval. Next, our engineers and project management team handle the installation to ensure a seamless setup. Finally, our technicians perform thorough testing using checklists and obtain client sign-offs before handing over a fully operational system.
Exclusive Support
In addition to our standard warranty, RAK offers Extended Warranty and Extended Service plans to provide additional coverage. We classify these plans—Plan A (Parts), Plan B (Parts + Labor), and Plan C (Parts + Labor + Event Support)—under a comprehensive three-tiered program. These plans deliver extensive services, including Remote Monitoring, Camera Calibration, System Integration, Creative Content Services, Preventative Maintenance Checks, Hoist and Structure Inspection, Parts Coverage, 24/7 Technical Help Desk, Weekend On-Call Technicians, On-Site Parts Inventory Management, Scheduled On-Site Service, Repair, and more.
Free Service Camps
RAK ensures smooth LED wall performance by organizing FREE Service Check-up Camps across Northern and Western India. Our team inspects screens, educates clients on maintenance best practices, and offers special discounts on bookings during these service events.
Branding and Advertising
We thankfully have an elaborative team of software engineers and professional photographers who work together to create all sorts of animations, content in High Definition videos, product showcases, Customized in-game content for video and ribbon boards, digital catalogues and custom content, etc. We also help our clients in Brand creation and registration.
Cloud Services
With each purchase, clients can request access to our advanced Cloud services for seamless remote display control. They monitor real-time data like voltage, temperature, humidity, and fan speed, receive instant alert emails, manage user roles, view activity on all devices, and schedule preventive maintenance.
Screen Sharing and third party Advertising
RAK LED Bridge connects screen owners, advertisers, and sponsors on one platform. We help screen owners monetize displays while advertisers reach wider audiences. Our team manages ad slots and distribution, offering a growing, cost-effective solution in India’s evolving media space.
Valuation and Quality Cross-checking
RAK also proudly presents itself as the first company to officially introduce this service in the LED Wall market in India. We can provide a bunch of solutions for your LED Display and accessories valuation or disposal needs in the form of Fairness reports, valuation reports, Performance grade cards, maximum selling price, etc. Being a virgin service in this sector, we aspire to lead and work across the country in the coming years and help the people who are new in this industry but are unable to choose, as well as LED Display owners for quality checking and preparing score card for the LED Displays.